We are happy to try to repair your hearing aids. We are able to service most major manufacturers of hearing aids and can tell you in the office if yours is a brand we service. Hearing aids come with a warranty when purchased new. If your warranty has expired, it is still possible to repair most hearing aids with a small fee.
If we can’t fix the hearing aid in the office, we have other options. If it is under warranty, most hearing aids come with a 1 to 3 year warranty, we will send it for a no-charge repair at the manufacturer’s location. If the instrument is not under warranty, we will send it to a regional repair facility. Turnaround is quick, and satisfaction is guaranteed.
If your hearing aid needs an out-of-office repair, we often fix up a loaner hearing aid to keep you in the game while your aid is being repaired.
Hearing aids have small working parts, and it is not uncommon over time for a hearing aid to need a repair. You may try to turn the hearing aid on in the morning and find that there is no sound; the battery door may come unhinged. These things do happen, even when the hearing aids are properly cared for. If you should experience an issue that needs repair, take the hearing aid(s) to your hearing care professional. They are equipped to diagnose broken hearing aids. Some minor hearing aid repairs can be done in the office setting in a short period of time; others will need to be sent to the manufacturer or repair facility for repair. Your hearing professional can help determine what kind of a repair is necessary if you feel your hearing aid is not working properly.